If you’re sending us cash in the post then you need to do everything possible to be sure it gets to us. If it doesn’t get to us, or it arrives with some or all of the money missing we will not print or send the order.
Recorded means any service that requires a signature and name to be provided by our mail company when they take receipt of the mail item you send. Putting an envelope in a post box with a stamp on it is never a recorded service so we strongly advise that you do not do it.
Insured means you are compensated should they lose or damage your mail item. Make sure that the compensation at the very least equals the money you have sent.
Safe means it is a mail service that travels outside of the normal mail system where letters with stamps travel. In the UK the service known a Recorded Delivery is not safe! It is insured for a small amount and is recorded but it is not safe. We receive items sent this way open with money missing and there is little that can be done about it.
In the UK the service known as Royal Mail Special Delivery is safe. It travels in a much more protected way. So long as you send it in the self adhesive seal, plastic mailing bag they can provide you with and not just in your paper envelope then it cannot be damaged or tampered with. You can find an example of these mailing bags here.
Outside of the UK the only safe services we know about are those provided by couriers such as DHL, UPS, FedEx etc. Of course there will be other services available in each country, but it is up to you to find out what they are and how safe they are. These services can only really be considered safe if you use a self adhesive seal, plastic mailing bag and not a regular paper envelope.
All safe mail services can provide you with a self adhesive seal, plastic mailing bag should you request one. We suggest you do.
If you decide you’d prefer to ignore us and send in the normal unprotected mail then we encourage you to watch this video before you make your final decision. If your order does not arrive then unfortunately you cannot expect us to help you if you have ignored our warnings. Please take this advice extremely seriously.